Frequently asked questions

Hot Water

Q: Why don't i have Hot Water ?

A: The most common causes are:

  • You may have an electrical fault, placement of thermostatic or element
  • Relief valve is leaking
  • The hot water heater is rusted and needs replacing
  • Your gas supply has stopped
  • Your solar panels may not be working properly

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Plumbing

Taps & Toilets

Q: My toilet is leaking.

A: Your toilet system may need servicing, replacement of rubbers or valves.

Q: My tap is leaking.

A: Your tap washers may need replacing or you tap needs replacing.

Water Service

Q: My water bill is excessive.

A : You possibly have leaking taps,toilets

Q: My garden has water bubbling up through the ground.

A: You have a burst underground water pipe.

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Drains

Blocked Drains

Q: Why is my toilet overflowing?

A: Its a sign that your sewerage system is blocked.

Q: Why are my drains overflowing outside?

A: Its a sign that you sewerage system is blocked.

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Gas Fitting

Appliances not working

Q: My gas appliance is not working.

A: The most common causes are:

  • Your gas supply is turned off at the gas meter
  • Your gas bottles may need refilling
  • The appliance may need servicing or replacing

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Call us today on 1800 666 369